Service Offerings
Our fulfillment teams prioritize orders based upon your business rules, so you can rest assured knowing that your customers orders will be shipped quickly, and your metrics with Amazon or other retailers, will put you at the top of the list.
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We are experts at both DTC and Retail order fulfillment. We've shipped millions of DTC and Retail (bulk / pallet) shipments on behalf of our customers, and we've maintained a 99.8% on-time rating. This experience has garnered an expertise in retail compliance so chargebacks can be a thing of the past!
Whether you'd like to create custom kits for kit-to-stock applications or kit-to-order on a Just-In-Time (JIT) basis, our kitting and assembly line teams will ensure your customers receive exactly what they want, when they want it. We ship according to your SLA, to ensure you remain a top seller for all your retail partners. Our kitting service can support your new hire welcome kits, corporate giveaways, and subscription boxes.
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Our pricing is customized using time studies kitting your actual products to ensure you receive the quality you expect, while driving unnecessary costs out of the process.
Bring quality and consistency to your light manufacturing processes by allowing Abacus to perform the final stages of production on your product. We provide basic production services for products needing varying degrees of assembly.
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Transform your raw materials and components into finished goods ready for sale to your consumers through our production service.
Whether your product needs light assembly or modifications prior to shipping to your customer, or you have Retail Display Units (DUs) that need to be built for distribution to multiple retailers and/or sites with your product proudly displayed, Abacus Logistics can offer a customized solution for you.
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We offer quality final assembly, preparation, and repackaging of your products for shipment to your customers to save you time and money on inbound transportation costs.
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The inventory that you see, is the inventory that we have. Have confidence selling your product with our omnichannel inventory synchronization, so you don't miss out on potential sales.
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We perform routine cycle counts, and periodic physical inventory counts to avoid unexpected out of stock, situations.
Let our logistics professionals perform your product testing! Abacus Logistics offers product testing on both new and returned consumer products. We can manage your warranty testing, inspection, repair, and return to stock processes. We also perform product rework if modifications are needed after the initial manufacture from an overseas factory.
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Additionally, our Quality team performs quality inspections and oversight to all process in our facility with routine audits that can be made visible to you, making it possible to inspect your product without the need for travel expenses.
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Value-Add Services
Labeling & Packaging
Let Abacus label your products to identify critical information, such as expiration dates. We also provide SIOC (ships in own container) or retail over boxing to minimize damage claims while in transit and improve customer experience
Rework
Upgrade your products with the latest hardware, components or branding, without incurring the unnecessary cost of sending it back to the factory
Shrink Wrapping
Shrink Wrap your products for a professional appearance prior to sending them to your customer
Call Center
Need BPO (business process outsourcing)? Our team can provide call center services for certain functions, such as customer service or returns, to ensure you can focus on growing your brand.
Retailer Compliance
Every retailer has their own requirements for labeling, packaging standards, palletization configurations, and more. We've shipped to dozens of retailers and can help navigate these requirements to eliminate retailer chargebacks
Light Manufacturing
Transportation costs are high. Keep them as low as you can by allowing us to finish the final assembly of your product until the final shipment to your customer
Why Choose Abacus Logistics?
There is no "one size fits all" 3PL.
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Spend enough time researching 3PLs, and you'll find that there's a dizzying array of providers to choose from. Some are global behemoths with warehouses in every country, and others provide services only to niche industries or companies. Most ecommerce brands don't need their products deployed in dozens of warehouses to be successful. The associated supply chain complexity, redundancy of inventory, and holding costs are likely unnecessary complications.
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Can a SaaS company perform 3PL services?​
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Alternatively, there's a new batch of SaaS (software as a service) providers out there that may provide some 3PL services. Their software will seem appealing at first - fast setup, and easy to deploy. But when it comes time to servicing your account, they will never perform the way you need them to. Calls are routed through multiple tiers of support, and it can take days to get someone on the phone that can actually solve your problem.
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We are logistical problem solvers at our core.
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Abacus Logistics is the "no hassle" partner that prides itself on collaborating with our clients. When you have a problem, you will talk with someone on our team that actually works on your account and can deliver a solution - fast!
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Abacus has invested in technology to support our clients' needs, but this is no substitute for the power of delivering top-notch customer service. We view ourselves as an extension of your company.
Our success is your success!
Dedicated Client Success Team - you'll work with the same team members, and they will know your products!
Easy, no hassle partnership. 3PL vendor management shouldn't be a burden!
Top notch customer service, provided by a team of problem solvers
Custom-tailored solutions, backed by decades of experience serving eCommerce brands.
Scalable solutions that grow with your brand - flexible monthly minimums and volume commitments
High quality output, backed by a team of logistics professionals dedicated to continuous improvement
Haven't Found What You're Looking For?
If you have a need that you don't see listed on our website, send us an email or give us a call - we'd love to hear more about your business to see if we can be of service! We have decades of experience managing Business Process Outsourcing (BPO) for customers in a variety of industries and may have a solution to meet your needs.
Carrier Partnerships
Abacus Logistics supports shipping through your preferred small parcel carriers. With systems integrations already in place, shipping is made simple with Abacus Logistics.
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For Retail / bulk (pallet) shipments, we will work with your LTL/FTL or LCL/FCL carriers for inbound and outbound shipments.
